Terms of service

Effective date: 17 April 2026
Last updated: 17 April 2026

1. Overview

This website is operated by Mavion Tools. Throughout the site, the terms “we”, “us” and “our” refer to Mavion Tools.

By accessing or using our website, including purchasing products from us, you agree to be bound by these Terms & Conditions.

If you do not agree to these Terms, you must not use our website or services.

2. Products and Services

We offer cordless tools and related products for personal and professional use.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice.

3. Orders and Acceptance

All orders placed through our website are subject to acceptance.

We reserve the right to refuse or cancel any order at our discretion, including but not limited to:

  • Product availability issues
  • Errors in pricing or product information
  • Suspected fraudulent or unauthorised transactions

If your order is cancelled after payment, a full refund will be issued.

4. Pricing and Errors

All prices are listed in Australian Dollars (AUD) unless otherwise stated.

We make every effort to ensure pricing accuracy. However, in the event of an error, we reserve the right to cancel or refuse any order placed at an incorrect price.

5. Order Cancellation

Customers may request to cancel an order before it has been dispatched.

Once an order has been shipped, it cannot be cancelled and will be subject to our return or warranty policies.

6. Pre-Orders

We may offer products on a pre-order basis.

By placing a pre-order, you acknowledge and agree that:

  • Estimated shipping dates are indicative only
  • Delays may occur due to production or logistics factors
  • Payment may be taken at the time of order

We will make reasonable efforts to keep you informed of any significant delays.

7. Warranty and Returns

Our products are covered by a warranty as outlined in our Warranty Policy.

Where a product is found to be defective, we will, at our discretion:

  • Repair the product
  • Replace the product
  • Provide a refund where required under applicable consumer law

We do not guarantee refunds for change of mind purchases unless required by law.

8. Product Use and Responsibility

Our products must be used in accordance with provided instructions and safety guidelines.

We are not responsible for:

  • Damage caused by misuse, improper handling, or unauthorised modifications
  • Failure to follow safety instructions
  • Normal wear and tear

9. Limitation of Liability

To the maximum extent permitted by law, Mavion Tools shall not be liable for any:

  • Indirect, incidental, or consequential damages
  • Loss of profits, business, or opportunity
  • Damage resulting from improper use of products

Nothing in these Terms is intended to exclude, restrict, or modify any rights you may have under the Australian Consumer Law.

10. Intellectual Property

All content on this website, including text, images, logos, product designs, and branding, is the property of Mavion Tools and may not be used, reproduced, or distributed without prior written permission.

11. Website Use

You agree not to misuse the website, including:

  • Attempting to gain unauthorised access
  • Disrupting website functionality
  • Using the site for unlawful purposes

12. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes will take effect immediately upon posting on this page.

13. Governing Law

These Terms & Conditions are governed by the laws of Australia.

14. Contact Information

For any questions regarding these Terms, please contact us:

Email: support@maviontools.com

15. Shipping and Delivery

We aim to process and dispatch orders promptly. However, delivery timeframes are estimates only and may vary due to factors outside our control.

We are not liable for delays caused by shipping carriers, customs processes, or other external factors once the order has been dispatched.

Risk in the products passes to you upon delivery.

Title and ownership of the products remain with us until full payment has been received.

16. Force Majeure

We are not liable for any delay or failure to perform our obligations due to events beyond our reasonable control, including but not limited to natural disasters, supply chain disruptions, transportation delays, labour shortages, or government actions.