Privacy policy

Effective date: 17 April 2026
Last updated: 17 April 2026

1. Introduction

Mavion Tools operates this store and website, including all related information, content, features, tools, products, and services (the “Website”), in order to provide you with a curated and seamless shopping experience.

We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase from the Website or otherwise communicate with us.

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.

2. Personal Information We Collect

We may collect personal information that you provide directly to us, including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely by third-party providers)
  • Account details, warranty registrations, and purchase history

We may also automatically collect certain information when you use our Website, including:

  • IP address
  • Device and browser information
  • Pages visited and interactions with the Website
  • Cookies and tracking technologies

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Provide customer support and after-sales service
  • Communicate with you regarding orders, inquiries, or updates
  • Manage customer accounts, memberships, and warranty registrations
  • Improve our website, products, and services
  • Send marketing communications (where permitted by law)
  • Detect, investigate, and prevent fraud or security issues

4. Sharing Your Information

We may share your personal information with trusted third parties where necessary to operate our business.

We may use third-party service providers to support our business operations, including hosting, payment processing, order fulfillment, logistics, and website analytics. These providers may collect and process your personal information on our behalf.

We may also disclose your personal information where required by law or to protect our legal rights.

We do not sell your personal information to third parties.

5. International Data Transfers

Your personal information may be transferred to and processed in countries outside Australia.

Where this occurs, we take reasonable steps to ensure that any overseas recipients handle your personal information in a manner consistent with applicable privacy laws.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core website functionality
  • Analyse website traffic and performance
  • Improve your browsing experience

You can control or disable cookies through your browser settings. Please note that disabling cookies may impact the functionality and performance of certain parts of the Website.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

8. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Opt out of receiving marketing communications at any time

To exercise your rights, please contact us using the details below.

9. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with our legal obligations.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: support@maviontools.com

12. Governing Terms

In the event of any inconsistency between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, use, and disclosure of personal information.